Our Unique Approach To Change
Zyos Group offers a unique approach with our transformation framework that enables our customers to quickly measure opportunity via performance gaps, and prioritize change to align with business outcomes.
Services We Incorporate
Lean operations is a methodology that focuses on reducing waste, improving efficiency, and maximizing value. It involves identifying and eliminating non-value-added activities in processes, streamlining workflows, and continuously improving operations through a structured approach of plan-do-check-act cycles. This results in improved quality, reduced costs, and faster cycle times.
We emphasize our change model promotes flexibility, speed, and customer-centricity. It involves breaking down large change initiatives into smaller, more manageable pieces, and delivering incremental value to customers in short cycles called sprints. This allows organizations to respond quickly to changing market conditions and customer needs, while also ensuring that projects stay on track and deliver value.
Combine The Two
We use agile and lean methodologies to drive successful outcomes. Agile can help organizations to quickly adapt to changing circumstances and deliver value to customers, while lean can help to optimize processes and reduce waste, leading to improved efficiency and effectiveness. By combining the two approaches, organizations can create a powerful framework for driving change and improving operations.
Lead & Lag Indicators
Measure every key performance indicators across your entire operation. Understand which activities and indicators you should be measuring, monitoring and improving.
- Sales pipeline: A lead indicator that tracks the number and value of potential sales opportunities in the pipeline.
- Customer satisfaction surveys: A lead indicator that measures customer satisfaction and provides early feedback on potential issues.
- Quality metrics: Lead indicators that track quality performance and identify potential quality issues before they become problems.
- Employee engagement surveys: A lead indicator that measures employee satisfaction and identifies potential issues with employee retention and productivity.
Lead & Lag Indicators
Lag indicators, on the other hand, are retrospective and measure performance after the fact. They are useful for tracking progress towards goals and identifying areas for improvement. Some examples of lag indicators of operational performance include:
- Revenue: A lag indicator that measures the organization's financial performance over a period of time.
- Customer retention: A lag indicator that measures the organization's ability to retain customers over time.
- Employee turnover: A lag indicator that measures the organization's ability to retain employees over time.
- Production efficiency: A lag indicator that measures the organization's ability to produce goods or services efficiently over time.