By function · Operations
Operations is the connective tissue between every other function, and it is where most companies are weakest: the process nobody wrote down, the files nobody can find, the policy that is two years stale, the incident nobody documented. Rather than hand you a catalog of hundreds of individual agents, we group them by the problem they solve, so you can see what each group is for and pick what fits. New agents join the right group as the library grows; the grouping is how it stays simple. Each group is a capability you can turn on, run for you as a service on one operating layer.
Agent workflows we deploy
Each workflow is a multi-step orchestration with a visible task log and an outcome metric. Productized inside AaaS.
Workflow 01
Keep the business consistent and in control. SOPs, document-naming and brand standards, policies, and compliance, documented and enforced by the system so every location, chapter, or team runs the same way. Includes SOP, document-standards, brand-standards, and policy agents.
Workflow 02
Reduce operational risk before it becomes a crisis. Incident detection and response, single-point-of-failure and key-person-risk removal, and business continuity, so the process survives turnover and the bad day. Includes incident-management and continuity agents.
Workflow 03
See what is actually happening. Process-adherence, plan-versus-actual, and operational performance surfaced continuously, so you manage on evidence instead of anecdote. Includes monitoring, reporting, and performance agents.
Workflow 04
Tie the departments together. Coordinate the multi-step work that spans functions, the handoffs that always break, and turn goals into living plans that track against reality. Includes orchestration and planning agents.
Workflow 05
Do more without adding headcount. Agents take over the high-volume repetitive loops, standardize the work so it runs the same at any size, and drive throughput up and cost per unit down, so growth stops requiring a proportional hire. Includes automation, throughput, and workload-balancing agents.
BI signals
The cross-functional integration is what makes agents compound. A signal generated here often triggers action somewhere else.
Software + integrations
Your document management and SharePoint or Drive, project and task tools, ticketing or ITSM, wiki and knowledge base, and communication tools, integrated through the Zyos OS connector layer. Capability language only: 'your document store,' not vendor names.
Operations changes
Measured business outcomes
Ranges, not promises. Actual outcomes depend on the starting state surfaced by PI Implementation.
| Outcome | Typical 90-day movement |
|---|---|
| Documented-process coverage | near zero → 90%+ of core workflows |
| New-hire ramp time | −30% to −50% |
| Incident mean-time-to-resolve | −40% to −60% |
| Audit + review prep time | −50% to −70% |
| Key-person risk (single points of failure) | materially reduced, tracked to zero |
Customer Success cadence
The QBR slide tracks documentation coverage, process-adherence trend, incident trend and mean-time-to-resolve, plan-versus-actual, and the key-person-risk index. OKRs typically tie to consistency across locations and reduced operational risk. The monthly report tracks the trend between QBRs.
Ready when you are
The Opportunity Engine intake routes by function. Pick this one in the bottleneck question and the diagnostic will identify the two or three workflows worth deploying first. Want it run for you as a managed service? Agent as a Service is productized on zyos.io.
