Consulting · Software, Data & IT
The build-and-run practice: custom applications, AI agent development, data platforms, integrations, and BI, plus managed IT, Microsoft 365, security, and backup, on two decades of IT, software, and business-intelligence lineage.
System topology
Most agentic-AI consulting firms are configurators, they assemble Salesforce + HubSpot + Snowflake + a vendor's agent platform. Zyos builds when building is the right answer.
System connections · Mid-market SaaS
Build vs configure
Managed IT
The build practice sits on two decades of managed-IT lineage. When you want it, Zyos runs the day-to-day IT, secures it, and keeps it recoverable.
Devices, users, onboarding, and day-to-day support, run by one team that owns the outcome instead of a queue of tickets.
Set up, secured, and optimized: identity, email, Teams, SharePoint, and licensing that fits what you actually use.
Hardening, monitoring, and the controls that pass an audit, so security is a posture you hold, not a scramble.
Data backed up and provably recoverable, so a bad day stays a bad day and never becomes a lost business.
System builds + implementations
Toggle each card between before-and-after architectures. Real engagement shapes; identifying data anonymized.
Mid-market SaaS · $50M ARR
BuildArchitecture · after
−23% deal cycle · +18 NPS for AEs
Professional services · 180 staff
BothArchitecture · after
−42% Tier-1 ticket time · audit-ready trail
Association · 12K members
BothArchitecture · after
+22% member portal engagement · clean privacy boundaries
SMB services (GaaS) · Local trades
BuildArchitecture · after
+340K ARR (anonymized) · 6-month window
Regulated mid-market · Healthcare-adjacent
BothArchitecture · after
−$2.3M risk exposure · audit packet shippable in 1 day
B2B services · Series A
BuildArchitecture · after
Reply rate 1.8% → 6.2% · pipeline coverage +2.1x
Proof concrete
When we say we build, the proof is the working software, not the slide deck.
Internal operating system shipped weekly. Runs every customer engagement end-to-end.
Agent runtime + orchestration + observability + multi-tenant isolation. Powers AaaS + GaaS on the same platform.
Astro + Tailwind v4. Config-driven. One file per customer. Auto-deployed.
Software & Data
Articles and case studies tied to this work.
How Zyos Group rebuilt an association's expo and membership stack as modular, best-in-class systems orchestrated by middleware, with zero-downtime migration and full data ownership.
Read more Case studyHow Zyos Group built a secure, per-member analytics platform so an association could deliver decision-support and benchmarking to members without exposing any member's data to another.
Read more Case studyHow Zyos Group is moving home-services businesses off a rigid all-in-one tool onto an owned, agentic stack, replacing components one at a time with zero rip-and-replace risk.
Read moreSoftware & Data, FAQ
Straight answers to what buyers ask about custom builds and AI agent development.
Both, on the merits. Zyos builds when off-the-shelf can't do what the workflow needs, when the integration glue is the actual value, when your IP is the differentiator, or when compliance requires code you can audit and own. When a best-of-breed tool is the right answer, Zyos integrates cleanly instead of building for its own sake.
Designing and building the agents, the runtime, orchestration, tool integrations, and observability, that operate real work in production, not a chatbot demo. Zyos's Foundational AI Layer runs agents under multi-tenant isolation today; AI agent development is building that capability into a customer's own stack.
The working software. ZyosApp, the operating system that runs every engagement, ships weekly. The Foundational AI Layer runs agents in production. The Astro + Tailwind customer-site template powers live Growth as a Service engagements. The proof is shipped software, not a slide deck.
Deliberately, documented in the Solution Architecture brief. Build when the workflow, IP, or compliance demands it; integrate when a tool covers 80% and the rest is connector work and speed-to-value matters more than ownership. Either way we avoid burying you in vendor lock-in.
Both. The build practice sits on two decades of managed-IT lineage, so we can run the day-to-day IT too: managed IT and help desk, Microsoft 365 (identity, email, Teams, SharePoint, licensing), security and compliance hardening, monitoring, and backup with provable recovery. One team owns the outcome, so the software we build and the systems it runs on are managed by the same people.
Build the right thing the right way
The Opportunity Engine intake tells you whether your project is Fixed Price or Retainer shape, and whether a Build & Operate wrapper is the right fit when discovery is going to happen IN the engagement.
